The Maytag 5000 Series Washer comes with a lot of great features. It has an extended spin cycle, a cycle to clean the washer of any odor-causing residue and steam sanitization cycle. It has also received the highest water and energy saving recognition level. Despite all its unique features, however, it is still likely you'll run into some difficulties with your unit. Try troubleshooting it on your own before you call in a professional.
Power and Operation
If your Maytag 5000 Series washer will not start, make sure the power cord is plugged into a live and grounded three-prong outlet. Also, check to see that the door is firmly closed and that the "Start/Pause" button has been pushed and held down for one second. If the washer will nnot fill, wash or drain, make sure the hot and cold water faucets are turned on and that there is not a kink in the water inlet hose. In addition, ensure that the water inlet screen is not clogged.
Draining and Spinning
If your Maytag 5000 series washer will not drain or spin, make sure there is not a kink in the drain hose. Also, check to see if the hose is clogged or if the end of the hose is more than 96 inches above the ground. You may want to call an electrician to see if your voltage is low. Never use an extension cord with your washer. Your unit may be in the middle of a "SUD" routine. Wait to see if the cycle begins again after this is complete. If your load is unbalanced, your washer may not work properly. Add more items to the load or redistribute it evenly.
If your washer is making a lot of noise, makes sure the machine is level. All four feet should be installed correctly and the nuts need to be tightened against the cabinet. If you are hearing air being pulled through the pump at the end of draining, do not worry. This is a normal sound. Check to see if your items have any metal pieces on them, such as snaps or buckles, which may be making the noise. Refer to your Owner's Manual (see references below) for how to install the washer correctly on a sturdy floor.