Code "E 23" is an error code that you may encounter on a Frigidaire washing machine. In most cases, you get this error when the drain pump relay isn't working properly. Like most other washing machines, Frigidaire offers you a warranty period that can potentially take care of this problem. However, before going through the trouble of contacting the manufacturer, follow certain troubleshooting techniques to resolve the issue yourself.
Unplug the washing machine from its main power source. Wait for a few seconds before plugging it back in.
Locate the "Cancel" button the control panel. Press and hold the "Cancel" button for at least three to five seconds.
Check the connection to the hot water heater on the back of the washer. Tighten the valve securely to the machine.
Reduce washer load. Sometimes, you may encounter the error if your washer load is more than its maximum capacity.
Contact Frigidaire if none of the above steps resolve the issue. Provide your washing machine details (model number or serial number) and explain the problem. You may get a replacement if your washer is still under warranty.