How to Fix Error Code 23 on a Washing Machine Myself

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Code "E 23" is an error code that you may encounter on a Frigidaire washing machine. In most cases, you get this error when the drain pump relay isn't working properly. Like most other washing machines, Frigidaire offers you a warranty period that can potentially take care of this problem. However, before going through the trouble of contacting the manufacturer, follow certain troubleshooting techniques to resolve the issue yourself.


Step 1

Unplug the washing machine from its main power source. Wait for a few seconds before plugging it back in.

Step 2

Locate the "Cancel" button the control panel. Press and hold the "Cancel" button for at least three to five seconds.

Step 3

Check the connection to the hot water heater on the back of the washer. Tighten the valve securely to the machine.

Step 4

Reduce washer load. Sometimes, you may encounter the error if your washer load is more than its maximum capacity.


Step 5

Contact Frigidaire if none of the above steps resolve the issue. Provide your washing machine details (model number or serial number) and explain the problem. You may get a replacement if your washer is still under warranty.


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Suvro Banerji

Suvro Banerji is a recent graduate of the Missouri School of Journalism where he earned a dual degree in broadcast news and political science. He began writing professionally in 2005 at KOMU-8 News (NBC) where he worked as a multimedia producer. Banerji has also interned with CNN for two consecutive years.