How to Troubleshoot a Kenmore Elite Range

The Kenmore Company produces a variety of gas and electric ranges as part of its Elite Series, including freestanding and slide-in ranges that come in black, stainless steel or white. The oven in the Elite range is larger than traditional ovens, with a ceramic glass cooktop, multiple cooking zones and a quick-boil feature. Kenmore Elite ranges should be installed by a professional and operated by adults only. They generally require only basic care and maintenance to work properly. If problems occur, attempt troubleshooting steps before calling an authorized service technician for assistance.

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Step 1

Check the gas or electric supply to the range if the entire unit is not working. All cords and wiring should be plugged in firmly to the unit. Look at the local fuses or circuit breaker and reset if necessary.

Step 2

Press "Clear/Off" and reset the oven if the error codes "F1, "F2", "F3" or "F9" appear on the display. Contact a service technician if the display code does not reset.

Step 3

Clean the cooktop with a non-abrasive cleaner after every use if scratches or abrasions appear on the surface. Salt, sand or other coarse materials can cause scratches if caught underneath cooking utensils and should be cleaned away after every use.

Step 4

Use a ceramic glass cooktop cleaning cream if discolored areas with a metallic sheen appear on the cooktop.

Step 5

Set the oven racks at the proper position, choose the proper temperature setting and avoid opening the door unnecessarily if baking results are uneven or not as expected.

Step 6

Wipe up excessive spills inside the oven and use the self-cleaning cycle to clean the oven if flames are seen inside the oven or smoke comes from the vent.