If you are experiencing trouble with your KitchenAid stand mixer, you may be able to solve the problem without seeking help from a service technician. Before the mixer works properly the bowl and blades must be attached correctly. If the mixer fails to start this might be an electrical issue or simply a case of the mixer becoming overheated with heavy use. At the factory the flat beater is set so it clears the bottom of the bowl, but if the blades are hitting the bowl, the bowl may need to be readjusted.
Check the cord to make sure it is plugged into the electrical outlet if the mixer won't turn on.
Verify that the electrical outlet is working if the cord is plugged in and the appliance won't turn on. There may be a fuse that needs to be replaced or a circuit breaker that has been tripped. One way to check is to plug a another appliance into the outlet.
Turn the mixer off for 15 seconds and then turn it back on. If it still does not start, allow it to rest for 30 minutes before turning back on.
Contact a repair technician if the mixer fails to restart, as the problem may not be an issue of temporary overheating. Call 800-541-6390 for factory repair information.
Unplug the appliance.
Set the bowl lift handle to the down position.
Insert the flat beater on the beater shaft and turn it to the left, hooking the beater on the pin shaft.
Turn the screw (located on the side of the mixer closest to the bowl) counterclockwise to raise the bowl and clockwise to lower it.
Adjust the bowl height so that the beater will not strike the bottom or side of the bowl when running.
Never use an extension cord with your mixer.
A new mixer may emit an unpleasant odor; this is common.
It is normal for the top of the mixer to become very hot after heavy use.
Ann Johnson has been a freelance writer since 1995. She previously served as the editor of a community magazine in Southern California and was also an active real-estate agent, specializing in commercial and residential properties. She has a Bachelor of Arts in communications from California State University, Fullerton.