Samsung, a company largely known for its entertainment and telecommunication products, also makes a range of kitchen appliances including dishwashers, refrigerators and freezers. Troubleshooting problems with the ice maker in your Samsung RF265AB refrigerator helps resolve technical issues without special expertise or the need for a technician. Problems arise if the freezer compartment gets too warm or when something interrupts the water supply to the refrigerator.
Wait at least 12 hours for ice to appear after installing the refrigerator or completely emptying the ice bucket. The freezer compartment takes time to reach its ideal ice-producing temperature; reducing the freezer's temperature will not expedite the ice maker's progress.
Check the control panel above the refrigerator doors. Make sure the freezer temperature is at -2 degrees Fahrenheit -- warmer temperatures inhibit ice production. Press the "Ice Off" button if a small "ICE OFF" icon appears on the freezer compartment's LCD display. The ice maker switches back on.
Pull out the ice maker mechanism, located above the ice drawer, and press the "Test" button. The ice maker mechanism should move, indicating it is functioning correctly. The "Test" button is underneath the ice maker mechanism. Push the ice maker back in place when you finish.
Move the refrigerator away from the wall and check for kinks or twists in the water supply line. The refrigerator might be standing on top of the line or bending it in such a way to cause a blockage. Make sure the shut-off valve for the supply line is in the on position if the appliance is new or has been serviced recently.