If they are working correctly, Maytag Neptune washers should automatically drain before and during the spin cycle. If your Maytag Neptune washer has reached the spin cycle but still has not started to drain, you may need to make a few adjustments to your washer so that it will once again begin to drain. These changes are simple and don't require any special tools.
Step 1
Open your home's breaker box and flip the circuit breaker switch to "On." If it is already set to "On," flip it to "Off" and then back to "On" to reset it. A power surge may have interrupted your wash cycle so the drain/spin cycle never actually started.
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Step 2
Move the washer away from the wall and straighten the drain hose if it is twisted or turned in a way that makes it difficult for water to flow through it. Replace a kinked hose with a new hose.
Step 3
Push on the washer door to make sure it is fully closed. The washer will not drain or spin unless the door is closed tight. Press the "Start/Pause" button after you close the door.
Step 4
Wait for about 30 seconds after you press "Start/Pause." The washer will not operate until it has been able to fully lock the door and restart the drain process.
Step 5
Run the clothes through a complete cycle again, making sure you use cold water if there are a lot of suds in the washer. Too much soap in the washer can make it hard to drain. Use high-efficiency or low-sudsing detergents on subsequent uses.
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