General Electric manufactures several models of front load washers. These washers offer multiple wash cycles, spin speeds and rinse temperatures. Front load washers feature trouble-free operation and efficiency, but they may occasionally develop minor issues. If the washer does not spin or drain, try a few simple solutions before contacting a service technician and incurring the cost of an unnecessary service call.
Step 1
Remove any kinks in the drain hose. Ensure that the washer is not sitting on the hose.
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Step 2
Inspect the household drain. Remove clogs, if possible. Call a plumber if you cannot remove the clogs.
Step 3
Check the drain and make sure there is an air gap between the hose and drain. An air gap is necessary to prevent the drain hose from siphoning water.
Step 4
Clean the pump filter. Open the pump access door. Turn the pump filter counter-clockwise and remove it. Remove dirt and debris. Replace the filter and close the pump access door.
Step 5
Rearrange the clothing in the load. An unbalanced load can prevent the washer from spinning or draining.
Step 6
Allow the washer to cool down for two hours. If the washer overheats, it will stop the motor and cool down before restarting.
Step 7
Close the door completely. The washer will not operate if the door is not securely closed.