How to Troubleshoot a GE Front Load Washer That Won't Spin or Drain

General Electric manufactures several models of front load washers. These washers offer multiple wash cycles, spin speeds and rinse temperatures. Front load washers feature trouble-free operation and efficiency, but they may occasionally develop minor issues. If the washer does not spin or drain, try a few simple solutions before contacting a service technician and incurring the cost of an unnecessary service call.

Step 1

Remove any kinks in the drain hose. Ensure that the washer is not sitting on the hose.

Step 2

Inspect the household drain. Remove clogs, if possible. Call a plumber if you cannot remove the clogs.

Step 3

Check the drain and make sure there is an air gap between the hose and drain. An air gap is necessary to prevent the drain hose from siphoning water.

Step 4

Clean the pump filter. Open the pump access door. Turn the pump filter counter-clockwise and remove it. Remove dirt and debris. Replace the filter and close the pump access door.

Step 5

Rearrange the clothing in the load. An unbalanced load can prevent the washer from spinning or draining.

Step 6

Allow the washer to cool down for two hours. If the washer overheats, it will stop the motor and cool down before restarting.

Step 7

Close the door completely. The washer will not operate if the door is not securely closed.