If the clothes inside your GE washing machine are still sopping wet at the end of the wash cycle, troubleshooting the appliance may help you solve the problem and avoid a repair bill. Overloading the machine with dirty clothes beyond the capacity of the appliance can cause problems with the wash cycle. A clogged exhaust line or malfunctioning water pump will also stop the wash drum from emptying properly so the appliance can move into the final spin cycle to remove excess water.
Step 1
Push the cycle control knob to stop the GE washer, open the door of the appliance and transfer the wet clothes to a laundry basket. Hang the clothes outside to drip-dry while you check the appliance.
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Step 2
Dial the cycle control knob to the drain/spin cycle and pull up on the knob to restart the appliance. Listen for the humming noise of the water pump. If the water level does not begin to fall, there may be a problem with the pump or a clog in the exhaust hose. A problem with the pump usually requires the assistance of a qualified technician, but you should be able to fix a clog in the exhaust hose on your own.
Step 3
Shut off the washing machine and pull it out from the wall.
Step 4
Loosen the screw in the clamp that holds the water exhaust hose to the back of the machine and pull off the hose. Empty the hose into a bucket to prevent water from running onto the floor.
Step 5
Push the tip of the screwdriver inside the pipe that attaches to the exhaust hose to check for any obvious signs of clogging that could prevent water from draining. Run water through the exhaust hose while holding it in a kitchen sink. Reattach the hose and run the washing machine through a test cycle with no clothes to check if it drains properly.
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