GE ranges have an indicator light that comes on when a burner has been turned on. When the range does not work correctly, there are a few ways to troubleshoot and correct the problem. One problem that can occur is when the indicator light stays on and does not go off. When this occurs, check the unit to determine if it is operating normally.
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Turn off the electric range and then unplug the power cord from the electrical outlet. If you cannot access the electrical outlet, turn off the breaker at the circuit panel.
Plug the power cord back in to the electrical outlet or turn the breaker back on at the circuit panel. Turn the knob for the burner back on.
Determine if the pan that is being used is too small for the burner. Pans that are too small for the burner will cause the burner to produce too much heat. This will cause the heating element to remain hot and the indicator light to stay on.
Place a larger pan on the burner and see if the heating element begins to cool after heating the pan.
Turn off the burner and move the hot pan to another location. Wait for the burner to cool and see if the indicator light goes off. The indicator light will stay on until the cooktop begins to cool to a lower or moderate temperature.
Check the burner and see if it is cool by placing your hand over the burner without making contact with the surface. If the burner remains cool but the light is still on, call a service repair person to fix the problem.
The indicator light will remain on if you leave a hot dish or pan on the burner after it has been turned off.
Touching any burner when the indicator light is on can cause severe burns.
Cameron Easey has over 15 years customer service experience, with eight of those years in the insurance industry. He has earned various designations from organizations like the Insurance Institute of America and LOMA. Easey earned his Bachelor of Arts degree in political science and history from Western Michigan University.