My GE Water Dispenser's Hot Water Is Not Working

GE water dispensers are free-standing units designed for use in both home and office environments. These water dispensers are often Energy Star-rated and have both hot and cold water dispensers. The units come with a 3- or 5-gallon bottle capacity and a child-resistant hot faucet to prevent accidental burning or scalding. If the hot water dispenser is not working, some troubleshooting steps might be necessary in order to restore its functionality.

GE water dispensers have a child lock on the hot water dispenser that must be bypassed in order to work.


If there is insufficient power to your GE water dispenser, the unit might operate but not entirely, including not dispensing hot water. Make sure the power cord is pushed into the outlet completely and check the circuit breaker or fuse. Replace or reset the fuse or circuit breaker if necessary and move any other appliances to another outlet to reduce the power load on the outlet.

Water Supply

If a large amount of hot water was recently dispensed, you may need to wait for the water heater to re-heat a new supply. Allow 30 minutes for the water to heat up before dispensing hot water again. If the water supply in the water bottle is too low, you may need to replace it with a new bottle.

Temperature Limit Tripped

If the hot water temperature limit is tripped, no hot water will dispense. Find the "Hot" and "Cold" switches on the back of the machine and turn them to "O" (Off). Wait five minutes then turn the switches back to "I" (On). You will need to wait an additional 30 minutes before attempting to dispense hot water.

Child Lock

The GE water dispenser is equipped with a safety feature that prevents children or other unauthorized users from accessing the hot water. To dispense hot water, turn the knob in a counterclockwise motion while pushing the button in. Other GE water dispenser models have a tab on the hot water dispenser that must be slid up, while the button is pressed, to dispense hot water.