Troubleshooting a Kenmore 700 Washer

The Kenmore 700 washing machine features Smart Care technology, which allows you to set the machine for the soil level of the clothes and adjusts the length of the cycle, as well as the temperature, accordingly. The top-loading machine uses a Total Care agitator and is fitted with Kenmore's Quiet Pak II sound insulation. Your Kenmore 700 may have a one-year parts and labor warranty, or you may have opted for the three- or five-year additional protection agreement at the time of purchase. Regardless of your warranty, perform basic troubleshooting steps at home before contacting the company or an appliance repair tech.

Step 1

Stop your Kenmore 700 if it vibrates excessively or produces a lot of noise. Check the floor underneath the washer for sagging or flexing, and place a 3/4-inch piece of plywood beneath it, if necessary, to provide a stable footing. Place a level on the washer, front to back, and adjust the leveling feet as needed until it shows that the machine is level. Move the level into a side-to-side position and adjust the level there as well.

Step 2

Balance the load to combat remaining noises or vibrations. Place the laundry evenly around the agitator and below the top row of holes on the basket's interior.

Step 3

Inspect the hoses leading into and out of the washer if it begins to leak. Tightly connect the supply hoses to the washing machine and water supply valves, and look closely at the hose gaskets to ensure they're seated properly. Verify the drain hose leads into a laundry tub or drainpipe.

Step 4

Unplug the washing machine and plug it back into a grounded, three-prong outlet if it doesn't run or if it stops. Avoid the use of extension cords, and if the machine still doesn't run, check the circuit breaker or fuse box that feeds your home's electricity. Reset the circuit breaker, if needed, or replace blown fuses.

Step 5

Open the washer's lid and close it securely if it will not fill, agitate, or spin. The lid must be fully closed for these actions to occur.

Step 6

Turn off the water supply valves. Unhook the supply hoses and inspect them for clogs, removing any you find, if the machine will not fill or rinse. Straighten the hoses, and turn the water supply valves back on.

Step 7

Measure the distance from the floor to the top of the drain hose if the washer sticks on a cycle or fills and drains continuously. If the distance is less than 39 inches, you must modify the configuration of your laundry setup. The drain hose mustn't be tightly fitted into the standpipe. An air gap is necessary for proper operation.

Step 8

Measure the distance from the floor to the top of the drain hose if the machine will not spin or drain. If the distance is more than 96 inches, you must modify the configuration of your laundry setup. Use only the amount of detergent recommended by the detergent manufacturer, as too many suds may cause draining and spinning issues.

Step 9

Check the configuration of your water supply hoses if the washing machine's temperature is incorrect. The hot water supply hose must enter the hot water inlet, and the cold water hose must enter the cold water inlet. If you're washing many loads consecutively, your home's hot water heater may not be able to keep up with replenishing the hot water supply, which could also affect the water temperature.