If there are no symbols stamped below the zero button, it could be one of three different safes. Check with your owners manual. If you don't have one, go to the Heritage safe website and download the manual.
Don't lose your combination. Keep a written copy in a safe place.
Heritage Safe produces a wide range of safes in a variety of sizes. Heritage safes also have different locking styles. If your Heritage safe has a manual combination lock with tumblers, the combination is unique and set by the company. The combination can be changed, but not by the consumer. A licensed locksmith is needed to open the lock and shift the tumblers. In order to keep the Heritage warranty, you must register the new combination with Heritage. However, any Heritage safe that has an electronic lock not only has a combination that can be changed but that combination should be changed as soon as the safe is in the consumer's home.
Changing an Sargent & Greenleaf Model Heritage Combination Safe
Look under the "zero" button. If there is an "S&G" symbol, then the factory set master code is: 123456#. Use the code and open the door. Always keep the door open while doing combination changes.
Choose a new master code. It must be six numbers long. Try to create a number combination that is memorable to you.
Type in: 74*123456# You will hear the lock chirp.
Type in 1* (new master code) #, and you will hear chirps again. As soon as the chirps stop, re-enter the new master code followed by the pound sign.
Test the lock before closing the door.
Keep track of your new master code. If it is lost, Heritage Safe may be able to help you override the new code.
Changing a LaGard Model Heritage Combination Safe
Look at the lock. If the lock has the word "LaGard" printed below the zero, then the lock is a LaGard model and the factory set master code is: 123456 Use this combination to open the door.
Type in six zeros. This tells the lock to go into reset mode.
Type in the existing master code.
Type in the new master code twice. The new code must be six numbers long. Try to create a set of numbers that is memorable to you.
Test the new combination twice before closing the door. If the new combination has been accepted, a double chime will sound after it is entered.
Based in Nashville, Shellie Braeuner has been writing articles since 1986 on topics including child rearing, entertainment, politics and home improvement. Her work has appeared in "The Tennessean" and "Borderlines" as well as a book from Simon & Schuster. Braeuner holds a Master of Education in developmental counseling from Vanderbilt University.