Why is the Freezer in My Kenmore Fridge Not Freezing?

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There could be several reasons that your freezer is not freezing.
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Kenmore is one of the most recognizable brand names in the world when it comes to appliances. The company first started making washing machines for Sears in 1927, and since then the brand has expanded to various markets and appliances. In fact, every one in three homes in the United States now owns a Kenmore appliance.


However, like all appliances, sometimes Kenmore refrigerators and their freezers might stop working properly. Regardless of the Kenmore model, such as a Kenmore side by side refrigerator freezer not freezing or a Kenmore bottom freezer not freezing, the causes typically are the same.

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Kenmore Refrigerator Freezer Not Cold

One of the most common reasons for the freezer to start failing is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food.


You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them. It's also possible that the fan is not running at all because the fan is burned out or the motor isn't running. The wires connecting to the fan may also be the problem, because they prevent the fan from receiving electricity.


When the fan malfunctions for any reason, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement.

Leaky Refrigerator Hoses

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.


Poor Air Circulation

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

Faulty or Broken Thermostat

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.


Clogged Defrost Drain

If the defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.


Keeping Freezer Door Closed

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.



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