The Tempur-Pedic adjustable frame provides customizable bed adjustments to enhance your comfort level while sleeping and uses a wired remote to control the position of the frame. If your bed does not adjust while pressing the remote's buttons, troubleshooting the remote and the area surrounding the bed may correct the problem. When in doubt, contact the Tempur-Pedic customer support line for further assistance to prevent accidental damage to your bed.
Plug the remote control's power cord into a grounded outlet. Plug the power cord into a surge protector to ensure the bed is protected from electrical surges that can affect the bed's operability. Plug the remote into a different electrical outlet to determine if the problem is with the bed or the electrical outlet.
Check the remote control's power cord. The remote control's power cord should be securely plugged into the bed's remote control port. A loose cord affects the use of the remote control.
Unplug the bed's power cord and wait 45 seconds. The bed resets the power when the cord is disconnected and re-activates the Tempur-Pedic frame once the power cord is re-inserted into the electrical outlet.
Check your home's circuit breaker. If the bed does not respond to remote commands and you've tried several different electrical outlets, your circuit breaker may have tripped, causing the unresponsiveness.
Check behind the head of the bed to ensure there isn't an object that prevents it from moving. Objects placed behind the bed can become trapped underneath the frame and prevent the bed from lowering horizontally.
Move the head of the bed at least 2 feet away from the headboard or wall to ensure it can move properly.