How to Troubleshoot a GE Front Load Washer That Won't Spin or Drain

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General Electric manufactures several models of front load washers. These washers offer multiple wash cycles, spin speeds and rinse temperatures. Front load washers feature trouble-free operation and efficiency, but they may occasionally develop minor issues. If the washer does not spin or drain, try a few simple solutions before contacting a service technician and incurring the cost of an unnecessary service call.


Step 1

Remove any kinks in the drain hose. Ensure that the washer is not sitting on the hose.

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Step 2

Inspect the household drain. Remove clogs, if possible. Call a plumber if you cannot remove the clogs.

Step 3

Check the drain and make sure there is an air gap between the hose and drain. An air gap is necessary to prevent the drain hose from siphoning water.


Step 4

Clean the pump filter. Open the pump access door. Turn the pump filter counter-clockwise and remove it. Remove dirt and debris. Replace the filter and close the pump access door.

Step 5

Rearrange the clothing in the load. An unbalanced load can prevent the washer from spinning or draining.


Step 6

Allow the washer to cool down for two hours. If the washer overheats, it will stop the motor and cool down before restarting.

Step 7

Close the door completely. The washer will not operate if the door is not securely closed.

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