How to Troubleshoot a Kenmore 800 Series Washer

The Kenmore 800 Series washing machine is available for purchase in select department stores, appliance stores, home retail stores or online and comes equipped with a variety of options, including variable wash and spin speeds, different wash temperatures, fabric selections and a large capacity tub. As with almost all home appliances, minor problems may occasionally arise with the washing machine, and these issues might be resolved through some troubleshooting by the user before calling Kenmore for assistance.

Step 1

Connect the power cord firmly in to the Kenmore 800 series washing machine and a grounded three-prong outlet if the washer is not functional. Check the fuse/circuit breaker and replace or reset as needed.

Step 2

Examine the flooring under the washing machine if there is vibration or excess noise during operation. If the floor is sagging or uneven, place a 3/4-inch piece of plywood underneath the machine for additional stability. Verify that all four feet touch the floor evenly.

Step 3

Pour the recommended amount of detergent into the correct dispenser compartments if there are problems with the detergent. Place color-safe bleach into the tub instead of the chlorine bleach compartment. Clean out the compartments and dry with a towel if detergent is clumping or sticking.

Step 4

Inspect other drains throughout the home if there is water leaking, and clean as necessary. Examine the hose connections behind the washer and tighten as necessary. Remove items from the top of the load if the water is splashing off pieces inside the tub.

Step 5

Turn off the water faucets behind the washer and place a towel under the hoses if the washing machine is not filling with enough water. Remove the water hoses and clean the inlet screens in the washer. Reinstall the hoses firmly and straighten the hoses before restoring water.

Step 6

Reduce the amount of detergent used if the washing machine is not draining well. Keep the lid closed during the cycle and straighten out the drain hose. Keep the end of the drain hose below 96 inches high from the floor.

Step 7

Maintain smaller load sizes if the items are too wet or have residue after washing. When the washing machine is too full, spin speed is reduced and the clothes may not rinse thoroughly.