The ice maker in your Whirlpool refrigerator produces ice on a regular basis. Some refrigerators also have a dispenser on the door to fill glasses with cubed or crushed ice. Sometimes the ice maker fails to produce ice when expected. Before calling a repairmen to fix the problem, take a few moments to attempt to reset the ice maker. Often there is a simple reason why the ice maker is not producing ice. Either resetting the ice maker or the dispenser arm usually resolves most malfunctions.
Open the freezer door and lift the wire arm over the ice-maker bin. As ice fills in the bin, the ice raises the wire arm. Sometimes the arm raises just enough to prevent the ice maker from producing ice, but does not raise fully.
Lower the wire arm to turn on and reset the ice maker. Allow 24 hours for the ice maker to produce ice.
Look for ice in the dispenser chute. Remove any lodged pieces of ice from the chute with a plastic utensil.
Release the ice dispenser lever on the door if the ice-maker motor stops running when filling a container. The motor has a safety mechanism that shuts off power to prevent it from burning out.
Wait three seconds and begin filling your container again. The three-second wait resets the ice-maker dispenser motor.