Buttons on My GE Profile Dishwasher Are Not Working

General Electric (GE) Profile dishwashers have electronic control panels at the top of the door. These buttons are essential to the proper operation of the dishwasher as they allow you to choose the wash cycle and turn on the dishwasher. If the buttons are not properly functioning, you will not be able to use the dishwasher.

Control Panel Purpose

The control panel is located at the top of the dishwasher's door, either on the top of the front of the door or on the top of the door, hidden when the door is closed. The control panel is the only user input device on the dishwasher, and it is used to select the wash cycle, cycle options and to turn on the dishwasher. If the dishwasher control panel buttons stop functioning, the dishwasher cannot be used.

Control Panel Locked

If the control panel buttons are not functioning, the control panel may be locked. GE dishwashers have a child-lock built into the control panel that is designed to prevent children from accidentally turning on the dishwasher if they are pressing buttons. To unlock the control panel, press and hold the "Heated Dry" button for at least three seconds.

Dishwasher Breaker

The dishwasher must be hard-wired to your home's electrical system. To turn off the dishwasher, you must turn off the breaker in your service panel. If the dishwasher pulls too much power, it will trip the breaker, which turns off the power to the dishwasher. Locate your service panel, then locate the dishwasher breaker. Look beside the breaker for a red plastic piece, which is visible only when the breaker trips. If the breaker has tripped, turn the breaker to the "Off" position, then turn it back to the "On" position to reset the breaker.

Reboot the Control Panel

Occasionally, the electronic control board will lock up and must be rebooted. To reboot the control, locate the dishwasher breaker in your service panel. Once located, turn the breaker to the "Off" position and allow it to remain off for at least 30 seconds, which resets the control board. Turn the dishwasher breaker back to the "On" position to complete the rebooting process.