How to Troubleshoot a Home Cafe Coffee Maker

Krups manufactures the Home Café coffee maker, which brews one to two cups of coffee in less than a minute. The coffee maker's pre-measured pods are used to brew a 6 to 18 ounce serving of coffee. The Krups Home Café has a one-year limited warranty; under the warranty, Krups will repair or replace a defective unit free of charge for one year from the date of purchase. If the coffee maker does not perform as expected, try troubleshooting the appliance yourself before contacting Krups for servicing under the warranty.

Step 1

Check the water tank and the pod holder if the brew cycle stops and the indicator light blinks. Refill the water tank, if needed. Open the lid of the coffee maker and remove the pod holder. Clean it with mild soap and water and replace it.

Step 2

Turn off the coffee maker and descale it if excessive steam is produced during brewing. Remove the water filter holder and throw away the old filter. Pour descaling solution into the water tank. Insert the small pod holder and place a large container on the drip tray. Press and hold the brew button for five seconds. Empty the container and place it back on the drip tray. Fill the water tank with clean water and complete two brewing cycles. Rinse the water tank. Descale the unit every three months.

Step 3

Allow the coffee maker to cool for up to 24 hours if the lid will not unlock. Do not force the lid open.

Step 4

Discard the pods and rinse the pod holder if a power outage occurs during a brewing cycle. Insert a fresh pod or pods and start a new brewing cycle.

Step 5

Clean the pod holder nozzle with a sewing needle or straight pin if it is clogged.

Step 6

Insert the pods correctly and lock the lid if the coffee maker leaks. Wipe the spray head seals with a damp cloth.

Step 7

Clean the pod holders and remove any clogs if the coffee maker does not make the proper amount of coffee when you set it.