General Electric (GE) appliances have been around for generations, with the first full cooking line appearing in 1907. In addition to cookware, GE manufactures refrigerators, dishwashers, washers and dryers and a bevy of other household appliances that are available in the market place today. Best of all they have a 24-7 consumer hotline available (1-800-432-2737) if you cannot troubleshoot your GE oven yourself.
Check to see if your oven controls are set correctly; if you removed the control knobs earlier to clean, make sure they were replaced correctly. If you have a self-cleaning oven, check to make sure it is not in the locked position.
New GE ranges should have the main gas regulator set to the "on" position. Check your GE user manual if you are unable to locate it on your particular model; it is not obvious. Burners will work even with this regulator set in the "off" position. Call a serviceman if you still are unable to locate the switch.
Check to see if the glo-bar igniter is coming on in the oven. Open the oven door after turning the oven on, and check the bottom of the oven for a red glow. If there is none, you have a malfunction of either the on/off control switch, the glo-bar or an electrical component in the unit
If your burner is only heating up partially or not at all, first check to see if you have turned on the correct burner. If the burner cap is loose, tighten it. GE ranges that are equipped with sealed burners should be checked to see if the burner cap is properly seated and does not wobble or move around. If there are different-size burner knobs on your unit, make sure the correct knob is on the right burner and that it is turned to the correct lighting position. After a flame appears you can move the knob to the correct cook setting, but not before.
Burners that do not light should also be checked for dirt and debris by lifting the cook top on non-sealed units and observing if anything is clogging the holes of the burner. Plugged holes in the burner unit can be removed and cleaned gently with soapy water and wiped dry. Be sure burners are well-dried before returning to cook top.
If you do not hear any clicking when you try to ignite the burners, contact a repairman. If you hear clicking when the burner is turned off, check the knob to be sure it is turned all the way off and that the knob has popped back out to the off position. Sometimes the burners on your GE stove will make a clicking noise from excess moisture; letting the unit dry out should stop the problem. If clicking continues, call a repairman.
If you are having problems with your food browning too quickly on the oustide but not being properly cooked on the inside, such as baked goods or poultry, try preheating your GE oven an extra 10 minutes before putting food inside; the more energy efficient your model, the longer it may take to heat up properly. Check to make sure the GE glo-lite is off before placing food in the oven. If you are cooking with dark bakeware, lower your oven temperature as this type of cookware can cause overbrowning. Also, check to be sure your ovenware is not too close to the sides of your GE oven. Opening the door too frequently may also cause the food to cook improperly.