Lowe's Companies, Inc. is a home improvement store that first opened as a hardware store in North Wilkesboro, North Carolina, in 1921. Each of their more than 400 home improvement stores adhere to the slogan, "Let's Build Something Together." This slogan is the embodiment of Lowe's plant guarantee, according to the company.
Lowe's allows plant returns for up to one full year. If there is a problem with a plant bought at Lowe's, customers may simply bring it back to the store where it was purchased.
Customers must bring in both the plant and the receipt. Individuals will typically have to fill out paperwork and provide their name, contact information and the reason for the return.
Plants returned to Lowe's will be replaced. Although Lowe's does not give money back for plants that have developed problems, they will replace it at any time, and for any reason during the first year.