How To Troubleshoot a Jandy AquaPure

AquaPure is a salt chlorine generating system used to sanitize your pool, using a closed-loop water-softening system. As with any electronic and mechanical systems, problems can occur. While some problems are technical enough that they require the attention of a qualified professional, others have a simple solution and you might be able to troubleshoot these yourself.

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Jandy's AquaPure sanitizes swimming pools.

Low or No Chlorine

Step 1

Add chlorine stabilizer as required. Chlorine stabilizer content should be 50 to 75 PPM. For every 50 pounds of salt, 1.25 pounds of stabilizer should be added.

Step 2

Increase the system's daily operating time.

Step 3

Increase chlorine production by pressing the "chlorine production rate adjustment" button.

Step 4

Enable "boost" mode and run for 24 hours.

Step 5

Press the "test salinity" button. If salinity is low, more salt may need to be added.

Step 6

Clean the cell if it is dirty or clogged.

Screen is Blank

Step 1

Check that the unit is connected to a power supply and the pump is switched on.

Step 2

Fully insert into the connector the ribbon cable between front and back PC board.

Step 3

Properly connect the connector at the white plug between the transformer and back PC board.

No "Cell On" Indicator

Step 1

Ensure "chlorine production" setting is not set to "00%." Adjust to desired percentage.

Step 2

Clean and/or unblock cell as required.

Step 3

Plug in the "flow/temp/salinity" sensor.

"No Flow" Indicator Stays On

Step 1

Unclog the strainer baskets if necessary.

Step 2

Correctly align all valves.

Step 3

Clean or unclog filter if required.

Step 4

Plug in the "flow/temp/salinity" sensor.

Step 5

Remove the "flow/temp/salinity" sensor. Clean the sensor and reinstall.